RETURN POLICY

Thank you for shopping at Momani. We hope you love your purchase! However, we understand that sometimes things don't work out.

Return Window:

  • Items must be returned within 7 days of the purchase date.

Return Conditions:

  • Items must be in original condition, unworn, undamaged, and with all tags attached.
  • Proof of purchase (order number, receipt) is required.

Return Process:

  1. Contact our customer support team at [email address] or [phone number] to initiate a return.
  2. Ship the item back to [return address] using a trackable shipping method. You are responsible for return shipping costs unless the item is defective or damaged.
  3. Once we receive and inspect the returned item, we will process your refund or exchange.

Refunds:

  • Refunds will be issued to the original payment method within [number] business days of receiving the returned item.

Exceptions:

  • Certain items, such as [list of non-returnable items], are final sale and cannot be returned.
  • Items purchased on sale or with a discount may have different return policies.

Shipping Damages:

  • If you receive a damaged item, please contact us immediately with photos of the damage.